RAVANAA Users
Hereinafter, wherever the word 'RAVANAA' appears in this document, it represents 'RAVANAA Technologies Private Limited' and wherever the word ‘Customer’ or 'User' appears in this document, it represents the person who has booked the vehicle from RAVANAA after agreeing to all the below mentioned terms and conditions. The terms and conditions are subject to change and RAVANAA reserves the right to make the changes from time to time without any prior notice. Customers are requested to go through the policies every time before making the booking. For our services please go through solutions and services tabs.

Using RAVANAA Services

• RAVANAA Services can only be used by registered members.
• RAVANAA services must not be used for carrying out any crime or illegal activity.
• Any Vehicle should not be immobilized without prior notification to RAVANAA admins
• The terms of service use listed above are non-exhaustive. Any negligent or use in an abusive manner, as determined by RAVANAA in its sole discretion, may be deemed a violation of these terms and conditions. Illegal use of the service will be reported to the concerned authorities by RAVANAA followed by the suspension or termination of service immediately. In the case of non-compliance, appropriate actions may be taken against the user by the concerned local, state, and/or national authorities. In such scenario, the entire sum of security deposit will be retained by RAVANAA.

Other Terms and Conditions
In case of any damage caused to the vehicle during the period in which the vehicle is in possession of the customer, due to any accident or otherwise, whether or not due to the negligence of the customer, customer has to pay the amount for vehicle repairing. The fare does not include fuel costs and the toll taxes to be paid. Change of Vehicle: In case the vendor changes the type of vehicle due to some reason, RAVANAA will refund the differential amount to the customer upon being intimated by the customers within 24 hours of the journey. RAVANAA is an aggregator that connects the vendor and the user. In case of any dispute, it should be resolved between the vendor and the user. The vehicles and other suppliers providing travel or other services for RAVANAA are independent contractors and not agents or employees of RAVANAA are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. RAVANAA has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. The security deposit will be refunded only after checking the damages and if any damage is found, it will be deducted from the deposit. Prior to taking any vehicle, the user must document any pre-existing damage, and have the vendor acknowledge it as well. In case of any concerns, the user may take photos at the start of the reservation and mail it to care@ravanaa.in. Otherwise, the user may be held liable for any damage reported after the reservation.

Legal Disputes
In case of any legal dispute or conflict between RAVANAA and its users arising from the services of RAVANAA, the sole and exclusive jurisdiction lies with the courts of Delhi, India. The user is liable to pay RAVANAA’s reasonable attorney fees and bear the cost of legal proceedings relating to this agreement, including appeals.

Disclaimer
This site and the contents hereof are provided "as is" and without warranties of any kind either expressed or implied to the fullest extent permissible pursuant to applicable law. The Site disclaims all warranties , express or implied , and conditions including, but not limited to, implied warranties of merchantability, fitness for particular purpose, title and non - infringement. Nor does multimedia warrant that the functions of this site or the functions contained in the materials of in this site will be interrupted or error - free, that defects will be corrected, or that this site or the server's that make the sites available are free of viruses or other harmful components. In no event shall multimedia and/or its licensors or suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other wrongful actions, arising out of or in connection with the use or performance of any products, materials or information available from this server. This "Site" in whole or in part, could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. User's continued use of this "Site" following the posting of any change or modification of the terms will mean the "User" to accept those changes or modifications.

Copyrights and Trademark Information
The Site's name is the property of their respective holders. The trademarks and logos may not be used in any manner without the expressed approval of all or any content featured in the site. The logos, banners and the like are trademarks of the Site. Without Site's permission, the user agrees not to display or use these in any manner.

Site respects the intellectual property of others. The Site expects the user to do the same. If the user believes that his/her intellectual property rights have been violated please inform Site authorities immediately and provide the following information: a description of the copyright that user or owner claim has been infringed;

• a description where the material is located on the site;
• complete name, address, telephone number and email address of the owner of the copyrighted material;
• signature, sent electronically or physically, of the person authorized to act on behalf of the owner of the copyright;
• a statement by the user or owner that he/she firmly believes that the disputed use is not authorized by the copyright owner;
• a statement, made under penalty of perjury, that all the given information are true and accurate and that he/she is the copyright owner or the one authorized to act on behalf of the copyright owner.

Changes to the Terms and conditions
The site may amend its terms and conditions at any time, at its sole discretion. If there is any change made in the Terms and conditions that will be notified to the User you by posting an announcement on the site so that the User is always aware of the Updating of the site from time to time. The User is responsible for regularly reviewing these Terms of Service so that you will be apprised of any changes.